Who are we? OUR VALUES CARE-GIVING EXPERTISE DomusVi has been built on deeply humanistic values: Going beyond skill, our profession uccess is inseparably linked to its ambitious takes on a wider dimension when OUR MANIFESTO its economic s our teams combine know-how, human project. Our values guide our actions and behaviour, expertise and humanity with the sole and inspire our management and organisation. purpose of ensuring the well-being We are the women and men of DomusVi. of our residents and families. We are specialists, entirely and exclusively dedicated to a key challenge for every society: caring for an ageing population, at home and in our homes. And it A PIONEERING SPIRIT is because this issue is central to our societies that we choose to address it from up close, on a personal, Residents and their families are human level. changing and expect something more than a minimum service. We have to be Because we never forget that every elderly capable of innovating, of surprising person we care for is a unique, whole individual. and giving something more than a Because we deeply believe that old age is an integral standard service. part of life, and that life must therefore be an integral part of old age. A stimulating life, open to others and the world, SHARED CONFIDENCE a life full of relationships and connections, a life of Nothing is possible – when it comes personal expressionA life of choice and feewill. r . to human beings – without shared A life in which the individual one has always been Our ambition to stand for a never-more human confidence. continues to grow and thrive. To us, nurturing this approach to elderly care is embodied in our quality of life for every elderly person we care for is governance. It must be full and complete, a fundamental purpose. non-negotiable, unfaltering and A governance that places families and their repre- reciprocal; the result of unwavering It is the reason why, every day, we strive to build a sentatives at the heart of its priorities. A governance commitment. different approach. that will always favour the autonomy of our teams and local decision-making power, everywhere A human approach, designed from the person up. they operate. Becauseempathy, quality of life and SINCERE EMOTIONS An approach in which every one of our 50,000 care humanity can only be delivered from up close. providers has the trust and freedom to accom- When life is changing, it’s crucial to plish the job they choose in the best of their ability. welcome every emotion with simplicity An approach in which every family participates in and a constantly positive spirit. the community of care and attention that we foster Because nothing matters more around of the elderly people we care for. An approach For over 40 years, DomusVi has than genuiness. in which carers are helped, by offering them tailored, always believed that the path to individualised solutions, because everyone needs better care is humanity, shared. a break. CONSIDERATION OF OTHERS Putting others before ourselves, always being available, attentive, and full of empathy, naturally, like a 6 sense forth total and genuine humanity. 12 13 4202 TROPER YTILIBANIATSUSPUORG RUO