Methodological note Number of female managerin headcounts who are top managers, or supports: number of womenTraining hourted over year N by employees present on N.12,31.s: number of training hours comple- functions N-1 to members of the Country Ma na-Internships, apprentices and value chain workers gement Committee and women in operations whoare not included. Germany is excluded from the audit Data collection & European and national Indicators are ‘N-1, N-2 and N-3’ of the Chief Operating Off i rce perimeter in 2024. reference framework (this includes operations directors, regional directors SOCIAL and facility managers). Actual hours worked: sum of the contractual hours The data were collected from the support functions worked during the year N by all employees working in each country where DomusVi operates, via the Frequency rate: number of workplace accidentsduring this period (from 1 day to 365 days) excluding Reporting21 platform. Reporting21 was rolled outPhysical workforce: employees with an employment resulting in lost time (excluding commutingpaid leave. Internships, apprentices and value chain across the DomusVi Group in the first half of 2022. contract as at N.12,31, including those whose contract accidents)in year N / Number of hours of employee workers are not included. A Group reportingprotocol specifies the definition, ended on 31 December. The indicator includes exposure to risk (actual hours worked) * 1,000,000. unit of measurement and entities targeted by each permanent and temporary employment contracts Internships, apprentices and value chain workers are Net Promoter Score (NPS): The NPS is calculated indicator. In 2023, the indicators were updated to and excludes internships, apprentices and workers not included. via a half-yearly survey based on a specific question consider the requirements of the ESRS standardsin the valuechain (upstream and downstrea,m asked to customers regarding their intention to and to work towards compliance with the Corporate such as subcontractors), or non-salaried workers Severity rate: number of calendar days of absence recommend the company, namely: ‘Would you Sustainability Reporting Directive (CSRD). The data such as self-employed workers or persons due to workplace accidents / total number ofrecommend DomusVi to your friends and family?’ are entered manually into the platform by contribu- made available by companies engaged in hours of risk exposure for employees (actual hours The question is answered on a scale of 0 (not tors. There are reviewed and validated by a different salariedactivities. All employees on long-term l1 eave worked) * 1,000. Internships, apprentices and value at all likely) to 10 (very likely). Customers who user (validator role). In Spain, we address the EINF (sick leave, maternity leave, etc.) are included provided chain workers are not included. give a score of 0 to 6 are considered ‘detractor.s’ standard applicable to DomusVi Spain and publish a they have an employment contract asat N.12,31. ‘Passive’ customers give a score of 7 or 8 and The indicator is supplemented with a breakdown Average length of permanent contracts: average‘promoters’ give a score of 9 or 10. To obtain the NPS, correspondence table to meet the requirements ofby gender (W/M) and age (under 30, 30 to 50 a length of service of employees on permanent Spanish law (section EINF correspondence table & nd contracts (permanent or equivalent) over the y the percentage of detractors is subtracted from over 50). ear the percentage of promoters. The NPS is expressed additional information on Spanish operations). N in each country. For consolidated average length : number of employees (permanent and tempo- as an absolute number between -100 and +100. FTE of service: the average length of service in the The Group NPS is calculated byadding all the rary) in full-time equivalents with an employment Scope of reporting country is weighted according to the number ofresponses obtainedthe recommendation contract as at N.12,31 (35 hours per week in France; on employees per entity. question for all countries, activities (except in The data collected relate to the 2024 financial year, 40 hours in Spain, Germany (38 hours in Saxony) Spain, where only the score for the retirement home ending on 31 December. Quantitative data wasand Portugal; 39 hours in Ireland). Internships, Absenteeism rate: number of hours of absence collected from France, Spain, Germany, Portugal, accumulated during the reporting period, including activity is counted), respondent type (residents, apprentices and value chain workers are not included. customers, patients, relatives) and for the t Ireland, Chile and the Netherlands. These entities in all types of absence, except for paid leave, maternity wo 2024 represent 100% of DomusVi Group’s turnover.Proportion of women among employees: number leave (including parental leave) and training leave half-yearly surveys (one response = one vote). Employees of Réside Etude, Arcade and Auxilia are of women in headcounts in the reporting scope / Number of hours actually worked. Internships, included in the scope for France. for France, Spain, Germany, Ireland, Portugal and apprentices and value chain workers are not included. the Netherlands, relative to the total number of employees in FTE in the same scope as at N.12,31. Percentage of permanent FTEs:number of Data audit Internships, apprentices and value chain workers are employees on permanent contracts (permanent not included. employment contractsor equivalent) as a percen- To verify the reliability of the reporting process, tage of the total number of FTEs as at N.12,31. Mazars audited a series of data as an independent Number of female top managers: number of third party. women in headcounts members of the Group Turnover rate: number of permanent hires plus the Executive Committee, of the Countries Manage- number of departures of employees on permanent ment Committees or ‘N-1’ of the Group Executive contracts over yearN divided by 2 and reported in Committeeor Countries Management Committees relation to the number of employees on permanent with key functions. contracts as at N-1/12/31. Internships, apprentices and value chain workers are not included. 1. Hereinafter, we will refer to these categories of workers as ‘value chain workers’. 128 129 4202 TROPER YTILIBANIATSUSERUSAEM