How do we do it? Whistleblower protection Our Ethical Business Conduct Charter all our operations. In France, we have been using Witiksoftware since 2024. This solution will be gradually National Family Our Ethical Business Conduct Charter is designedrolled out in other countries to replace the previous Councils to provide an ethical framework for all our practices. solution. This whistleblowing channel is acces- It is a valuable tool for facilitating the adoption of sible to both internal and external stakeholders. ethical behaviourthat accurately reflects our values A whistleblowerguide is available on the home page and commitments. With this Charter, each of ourof each country’s website in the local language. employees undertakes to act responsibly in theThe protection of whistleblowers and their anony- Why do we do it? performance of their duties. mity are guaranteed by this system and appropriate governance.. We have long been convinced that the well-being of We believe that dialogue and a strong partnership Reinforced by our Manifesto (see p. 12 of this report), elderly people depends on the quality of care provided with the families, loved ones and representatives of which truly reflects our core values, this Charter Responsible purchasing policy by our professionals, but also on maintaining strong the elderly people we care for play a fundamental role embodies our corporate culture. The DomusVi Group’s activities rely on products and ties with their families and loved ones. in meeting the need for care that is tailored to the Our Charter is available in all languages of the coun services from various suppliers. Our challenge is to individual and preserves their social ties. - tries where we operate and can be accessed on the ensure that these suppliers comply with the law, Group’s website. maintain relationships of trust and collaborate with them to achieve our CSR objectives, particularly in Our 2026 targets, our 2024 results Fight against corruption terms of our duty of care. Our Ethical Business Conduct Charter is reinforced In all the countries where we operate, we apply by the adoption of a specific code for the preven- responsible purchasing principles, which will be Means/ tion of corruption and money laundering in each of formalised in 2025 at Group level through our 2026 Targets 2024 Results Results the countries where we operate, adapted to localresponsible purchasing policy. legislation. In addition, as part of our CSR approach, we work Establishment of a Charter for Responsible lobbying closely with our suppliers to achieve our CSR the National Council for Families. R Update scheduled for 2025. objectivesand respect human rights at every level In accordance with the regulations in force and the of our interactions with stakeholders. 2024OECD recommendations, the DomusVi Group’s1 ResponsibleLobbying Charter, formalised in 2024,2 Creation of a National Family Council in each country where R Firstreport of the CNF France published in December 2024.1 was approved by the Supervisory and Strategic the Group operates. Launch of the CNF in Spain. Steering Committee (CSOS) on the recommenda- tion of the Purpose & Sustainable Development Committee. This Charter is intended to apply to all our operations and to be implemented through ad hoc procedures in each of the countries where we operate. 1. Recommandation OCDE C/MIN (2024)/14. 1. See the link on the DomusVI France website. 108 109 4202 TROPER YTILIBANIATSUSSEGNELLAHC ECNANREVOG RUO