Crédit Mutuel Group - 2018 Activity Report FINANCING AND INSURANCE The group was able to take advantage of the complementarity of these two businesses when, almost 50 yearsago, it invented the concept of bankinsurance. Insurance is the group’s second-largest business line. The insurance division generated net banking income of €2.238 billion and net profi t attributable to the group of €1.035 billion in 2018. CUTTING-EDGE MEDICINE FOR ALL: IT’S Drawing on over 40 years of experience in bankinsurance, Serving some 15 million policyholders, Groupe des Assurances du Crédit Mutuel (GACM), Suravenir MUTUALLY ASSURED! the business carried out throughGroupuel (GACM) is fully integrated into Crédit Mutuele des Assurances and Suravenir Assurances account for 30% of the group’s net profi t. du Crédit Mut ACM announced a partnership with Visible Patient, a medicalAlliance Fédérale at both the sales and technological levels. imaging company, at the end of 2018. The aim is to provide holders of supplementary health insurance policies with freeAcross all segments, ACM has a total portfolio of 31 million policies access to cutting-edge technology: 3D modeling of the organswith 12.2 million policyholders. GACM’s total revenue has risen to be operated on. by 7.4% to €12.1 billion. Insurance: one of the pillars of our relationship Assurances du Crédit Mutuel is the fi rst insurer in France to coverthe cost of this 3D analysis, demonstrating commitment toAll classes of insurance made a strong contribution to this growth, with our members and customers with a steady increase in premium income from life/pension putting innovation and cutting-edge medicine at the serviceinsurance (+8.6%) and property and casualty insurance (6.0%). of its health-care policyholders, irrespective of the level of their coverage. 15 MERGER OF NEA AND GACM: Suravenir, a life and personal protection insurance subsidiary SIMPLIFY A WIN-WIN TIE-UP of the Crédit Mutuel Arkéa group, specializes in the design,production and management of life and personal protection THE PROCESS! MILLION POLICYHOLDERS In 2018, GACM and Crédit Mutuel Nord Europe (NEA)insurance policies which are marketed by a large number of groups merged their insurance businesses, therebypartner distributors. In all business segments, GACM has continued its 2nd simplifying the industrial ties between the two entitiesAt the end of 2018 the company reported almost €40 billion strategy of improving the products and services it while consolidating the position of the group’s insurancein life insurance assets under management and nearly €43 billion provides to policyholders. LARGEST BUSINESS IN THE GROUP entities in France and Europe. in capital-at-risk. New features such as claims reporting, quotes and The new group willhave more han €11 bi lon int l iSuravenir Assurances, a wholly owned subsidiary of the online policy subscription have been added to the premiums, more than 11 million policyholders andCrédit Mutuel Arkéa group, manages a portfolio of more than websites and smartphone apps. more than €130 billion in total assets. two million policies covering a comprehensive range of property IN € MILLIONS and personal insurance products for more than 700,000 customers. For life insurance, policyholders can make payments and transfers between funds online. NET BANKING For borrower’s insurance, e-approval allows INCOME: 2,238 policyholders to complete the approval process quickly and easily. These policyholders also have GROSSOPERATNGI the exclusive advantage of having their medical clearance remain in effect in case of a new loan INCOME: 1,541 following a change of primary residence. NET PROFIT ATTRIBUTABLE TO THE GROUP: 1,035 76 77