Crédit Mutuel Group - 2018 Activity Report FOCUS ON RESULTS Enhanced group position as a Business 2018 | Savings €467.4 billion multiserviceprovider Structure of banking deposits in 2018 Savings LOANS OUTSTANDING In € millions In 2018, the Crédit Mutuel group further diversifi ed the range 6% of products and services it offers through its banking networks 2% Demand deposits 787,696 and specialist subsidiaries, further strengthening its position as 771,334 STRONG SUPPORT FOR REGIONAL ECONOMIESa locally rooted, multiservice group. 12% Passbook accounts 40% Term deposits 265,598 256,596 Loans outstanding increased by 8.0% to €467.4 billion, refl ecting A REAL BANKINSURANCE GROUP Mortgage saving Bank-based investment the group’s constant presence alongside its customers in their agreements savings private and professional borrowing needs. This strong growth The group’s insurancebusiness, which has been developing 12% Plan Épargne Populaire Bank deposits concerns all types of lending. since 1971, grew strongly in both life and non-life. This has led 373,952 396,697 to growth in premium income and in the commissions paid to (savings account for Insurance-based savings Our support for private customers can be seen in the growth in the networks. low-income earners) home loans, which rose by 7.4% to €234.1 billion, and consumer 28% Other 131,784 134,403 loans (up 9.1% to €45.9 billion) in the branch networks and 01/01/2018 12/31/2018 specialist subsidiaries.r business meets the various needs of businessSupport fo OVER33 customers, including equipment loans of €108.4 billion (up 9.7%), MILLION POLICIES Structure of net lending in 2018 Customer loans factoring (€14.2 billion, up 9%) and leasing (€17.4 billion, up 6.6%). In € millions The networks’ share of the French loan market climbed slightly 467,439 to 17.1%. However, unfavorable stock market conditions and rising claims, 432,691 particularly as a result of natural events, weighed heavily on net 27% Home loans SUSTAINED GROWTH IN SAVINGS insurance income, which fell by 5.7% to €2.2 billion. Home loans During the year, Nord Europe Assurances (NEA), together with Equipment 234,140 Equipment Crédit Mutuel group managed total savings of €787.7 billion 217,959 at the end of December 2018 (up 2.1%). its subsidiaries, merged with and was absorbed by Groupe des & Leasing & Leasing Assurances du Crédit Mutuel (GACM). This transaction had no 50% Consumer Consumer On-balance sheet deposits increased by 6.1% to €396.7 billion. impact at the consolidated group level. & Revolving 125,853 & Revolving 115,150 10% Operations Operations Momentum was positive: even if we exclude checking accounts, Insurance accounts for 30% of net profi t attributable to the group. which are still rising amid the low interest rate environment, Other 42,055 45,883 Other other products offered by the group also continued to grow 9% 42,153 44,549 A DIVERSIFIED RANGE OF EFFICIENT SERVICES 4% 15,373 17,014 (up 3.2%), with the exception of term deposits. 01/01/2018 12/31/2018 Passbook accounts rose by 7% to €110.7 billion and mortgage While insurance remains a major growth area, the group’s saving agreements went up by 4.3% to €47.4 billion. performance in terms of telephone services, remote surveillance Crédit Mutuel group customers (no. 1 in remote surveillance), real estate (no. 1 in the sale of new In millions Insurance-based savings (€134.4 billion) continued to grow properties), and leasing (the main player in lease fi nancing for (up 2.0%), while bank-based investment savings (€256.6 billion) French businesses) testify to the success of this diversifi cation 31.6 32.5 were hit by the year-end conditions in the fi nancial markets strategy. The strategy is continuing with new offerings such as 2.6 2.7 (down 3.4%). electric bicycles, the ultra-high-speed broadband Box and real estate services for older properties. Professionals, Business, Farming, Non-Profi t, The branch networks’ share of the French deposits market held Local Authorities steady at 15.5%. Day after day, these changes are creating the local relationship 29 29.8 bank that serves members and customers and promotes regional Private individuals growth for the benefi t of all. 2017 2018 30 31