Eurostar 01 70 70 60 88 (France + cost of an international call) and +32 (0) 2 400 67 31 (Belgium) contactus@eurostar.com If you are travelling by Thalys, make your request for assistance by telephoning them on: +32 (0) 2 528 28 28 (cost of a local call) if your departure station is in Belgium (48 hrs before departure) +49 (0) 180 6 512 512 (first 30 seconds free, then €0.20/min from a land line in Germany or maximum €0.60/min from a mobile) if your departure station is in Germany (before 8pm, the day before departure); +31 (0) 30 235 78 22 (cost of a local call) if your departure station is in the Netherlands (24 hrs before departure); +33 (0) 890 640 650 (€0.12/min + cost of a call) if your departure station is in France (48 hrs before departure). On board, there are specifically designed seating areas and accessible toilet facilities. BY COACH Coach operators with services to Paris from France and Europe can accommodate people in wheelchairs. Get in touch with the company regarding accessibility: Ouibus +33 (0) 9 69 32 33 48 (36 working hours before departure) Isilines+33 (0) 1 49 72 57 27 pmr@isilines.com (36 hrs before departure) Eurolines +33 (0) 1 49 72 57 27 pmr@transdev-eurolines.com (36 hrs before departure) FlixBus +33 (0) 1 76 36 04 12 (7 days before departure to keep your wheelchair in the passenger compartment and 36 hrs for your wheelchair to be stowed in the boot) BY CAR If you are coming to Paris by car, we recommend that you use the motorways: their amenities are well adapted to people with disabilities. If you are travelling in an adapted class 2 (minivan type) vehicle, you are entitled to the class 1 (saloon type) rate at motorway tolls. Simply ask a member of staff, or call for assistance if the toll booth is an automatic one. Many rest areas have designated parking places, and accessible shops and toilet facilities. At all service stations, you can ask to be served by a petrol pump attendant. In the event of a breakdown or accident, if you are alone and the orange emergency phone is inaccessible, dial 112 (free) on your mobile phone. 05 siloreA /tceriDsuB eL ©yrreihT leinaD / BVCP©rabeL seuqcaJ/BVCP©