£557,000 paid in Income Protection Cover claims 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 £29.1m paid in Serious Illness Cover claims 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 £61.9m paid in Life Cover claims 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 2020 at a glance. COVID-19 has highlighted the importance of health, wellbeing and protection needs. All claim statistics are representative of VitalityLife’s analysis of Life, Serious Illness Cover and Income Protection claims during 2020. All benefit statistics are representative of Vitality’s analysis of benefit usage across Life and Health plans during 2020. 50,000,000 days of physical activity recorded 2,000,000 Rakuten TV codes awarded 500,000 discounted healthy food orders 420,000 health assessments taken 790,000 Mindfulness sessions logged 99.6% of Life Cover claims paid out 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 91.3% of Serious Illness Cover claims paid out 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 £4m paid in COVID-19 related claims 0 1 2 3 4 5 6 7 8 9 0 93.5% of Income Protection claims paid out 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0 0 1 2 3 4 5 6 7 8 9 0