INTERVIEW Jérôme Empereur, CEO of SGH Healthcaring “The crisis has brought more flexi- How do you manage the crisiseveryday? bility to our work We have implemented business continuity organizations.” plans to ensure that our critical business operations could continue to operate and serve clients. Our three productionHave you adopted a different sites Stiplastics in Saint Marcellin (Isère), organisation? Rovipharm in Val-Revermont (Ain) and Eskiss Packaging in Saint-Bonnet- de-RochefortAlmost 40% of our staff work home office. (Allier) operate at 100%, which is in largeWe discovered home office in a brutal and part due to the tremendous efforts of ourmassive way but it is clear that it works staff. A dozen administrative staff wentvery well.There willsurely be a “before” to lend a helping hand in production. Forand “after” for work organisation. Home some sites, such asEskiss Packagin,g office will continue for the staff concerned which manufactures PET bottles, activityafter May 11 - the currently scheduled is even growing to package hydroalcoholicend of “confinement”.We have discov- gel, now a strategic resource. Productionered the power of digital tools and how orders related to hydroalcoholic gel cur-to use videoconferencing as a source of rently reach half a million bottles. productivity.