INTERVIEW Andrea Lodetti, BORMIOLI PHARMA’s CEO “We learned the importance of taking immediate actions.” safeguard the health of our employees continuously updating the prevention and response actions, while the second goal Were you prepared for such crisis? was to secure the business coninuit,t y given the key role of our company within Ibelieve that no one was really preparedthe Pharma supply chain. to face a crisis like this since it is some- thing totally new for allof us. In this kindWhat impact did the crisis have on of situations, what it really matters is notyour organization? to be prepared for the specific event, but to be able to immediately react with a BormioliPharma manufactures primary flexible and effective crisis managementpackaging for the pharma industry. For this procedure able to support the whole deci-reason, it was clear from the very beginning sional process and to take the appropriatethat our business continuity was fundamen- measures as the crisis develops. tal to support the supply of medicines to The general crisis management procedure hospitals and private citizens. It is to be we have in Bormioli Pharma has been veryreminded that besides the treatments for efficient, above allin the initialphase ofthe Covid-19 disease there are a many the Covid-19 outbreak,w then he overall other life-critical treatments that couldn’t picture was not yet clear. Since the verybe interrupted. beginning of the crisis, we have appointed an internal Covid-19 Coordination Team toTo date, this crisis has impacted more on handle risk assessment, to provide the our daily routine than on our operational identification of risk reduction procedures continuity.We have changed our way of and practices and to give proper and con-working, shifting more than 80% of white tinuous notice to all employees. The maincollars to smart working. We have issued and primary objective of the Team was tostrict safety policies to adopt all the